Osceola Executive Dashboard
Social Services
Parent Agency Website
Social Services

The Osceola County Social Services office provides the following programs directly, indirectly and/or as mandated by the State of Florida.

Incoming Calls, Walk-ins & Limited Case Management

County residents call Social Services office for assistance on a daily basis and each call is handled within twenty-four (24) hours Monday thru Friday. Each citizen calling the Social Services office will receive an overall evaluation of their needs. Their needs will be assessed and citizens will be provided a list of available resources including those offered in the department. As needed, Social Services' staff may work directly with the client to assist them with accessing services.

Child Protection Exams - Chapter 39.304(5) F.S.
Child Protection Exams Report
Hotline Reports Reviewed Medical Examinations Reports Provided to Law Enforcement Monthly Payment Total Payment YTD

The County pays for the primary examination cost for children who are alleged to have been abused, abandoned, or neglected.

Burial and Cremation Program - Chapter 406 F.S.
Payment
Burial/Cremation
Payment
Burial Plots
Requests
Monthly
Requests
YTD

According to state statute, each county is responsible for costs associated with the disposal of unclaimed or indigent deceased individuals. This program provides for the cremation or burial of qualified indigent families and unclaimed deceased persons who died within Osceola County boundaries. Indigent Direct Cremation is the preferred method of disposition as per the adopted resolution of February 20, 2012.

Health Care Responsibility Act (HCRA) - Chapter 154 F.S.
HCRA Caseload Report
Pending from Prior Month New Application Total Denied Total Approved Total Pending Total Quarterly Payment Total Payment YTD

This program reimburses participating out-of-county hospitals at the Medicaid per diem rate for emergency care provided to indigent, uninsured qualified residents. The county financial obligation is set by the state at $4 per capita.

Medicaid Match Program - Chapter 409 F.S.
Monthly
Payment
Payments
YTD

The county’s Medicaid required match has changed and will be increasingly weighted towards the enrollment percentage over a period of five years. Based on a percentage of the total amount of county’s contribution during fiscal year 2012-2013, as mandated by SB1520, beginning July 1, 2013 the County will pay a flat fee to the Department of Revenue for State fiscal year 2013-2014;. For each year thereafter, the total annual amount of the county’s contribution will be adjusted by the percentage change in state Medicaid expenditure based on the county’s proportion of Medicaid enrollees as determined by the Social Services Estimating Conference each year.

Mental Health
Quarterly Payment
Payments
YTD

Baker Act - Chapter 394 Part I, Florida Statutes, also known as the Florida Mental Health Act. As required by State under Chapters 394, Osceola County provides matching funds for Baker Act services.

Legal Aid - Chapter 29 F. S.
Quarterly Payment
Payments
YTD

State mandated county funding for legal aid services for indigent county residents. Legal assistance is offered in the areas of Consumer Law, Family Law, Housing and Public Benefits.

Osceola County Health Department –Chapter 154.01(2)F
Monthly
Payment
Payments
YTD

State mandated county funding for Osceola County Health Department for support of services to promote public health, control and eradication of preventable diseases and the promotion of primary health care for special populations. Services include environmental health, communicable disease control and primary care.

Free Prescription Drug Discount Card
Walk-Ins
Monthly
Calls
Monthly
Walk-Ins
YTD
Calls
YTD

The County is provides a free prescription drug discount card that offers average savings of 20 to 24 percent off the retail price of commonly prescribed drugs. The cards may be used by all County residents, regardless of age, income, or existing health coverage, and are accepted at 99 percent of the County’s pharmacies. A national network of more than 59,000 participating retail pharmacies will also honor the Osceola County prescription discount card. The program provides savings on dental, vision, hearing, veterinary, diabetic supplies, lab and imaging services.

Community Services Grant for Social Services and non-Social Services programs
Allocations Per Fiscal Year
Agencies Receiving Grant

The Community Services Grant program awards funding to organizations providing services that improve Osceola County residents’ quality of life. Program recipients must be qualified non-profit organizations that meet federal and state tax exemption requirements and have been in existence for a minimum of two years.

Community Partnership – ACCESS Florida

The Social Services office partners with the Florida Department of Children and Families (DCF) to serve as an access point for applicants and recipients of the ACCESS Florida programs such as Supplemental Nutrition Assistance Program (SNAP), Temporary Cash Assistance, Medicaid and other internet automated applications programs administered by DCF. As a partner with DCF, the Social Services office provides computers with internet access to apply for assistance online (free of charge). As requested, paper applications may be provided. Citizens with internet access or access to a public library can also apply for these services online at: www.myflorida.com/accessflorida If you have any problems accessing or registering an account, please call 1-866-762-2237.

Osceola County Network User Login

This login is intended only for Osceola County staff members or others authorized through Osceola County Information Technology.

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